95% of unhappy customers will return if an issue is resolved quickly and efficiently.- NARMS
"35% of travelers change their choice of hotel after browsing social media" - World Travel Market
Traveler reviews on TripAdvisor, Facebook, and Yelp! impact your business. The problem is, even though most travelers are satisfied, many online reviews are from unhappy customers. JetJaw can help. Simply invite travelers to provide feedback and we will instantly manage your reputation. You will get more authentic, positive reviews and will keep negative feedback offline. You'll also get a wealth of real-time customer insights to help make even better business decisions.
How does it work?
- Sign up for JetJaw and create your campaign
- On your receipt or in-room signage, invite travelers to take a brief survey
- Travelers fill out your survey from any phone, tablet, or computer
- Happy travelers are identified and are encouraged to write a review
- Unhappy travelers are identified and give feedback privately
Try it now on your phone!