95% of unhappy customers will return if an issue is resolved quickly and efficiently.- NARMS
"A 1-star rank increase in Yelp can equate to a 6-8% increase in sales" - Harvard Business Review
Customer reviews on Yelp!, CitySearch, and Urbanspoon impact your business. The problem is, even though most customers are satisfied, many online reviews are from unhappy customers. JetJaw can help. Simply invite customers to provide feedback and we instantly manage your reputation. You will get more authentic, positive reviews and will keep negative feedback offline. You'll also get a wealth of real-time customer insights to help make even better business decisions.
How does it work?
- Sign up for JetJaw and create your campaign
- On your receipt or point of sale signage, invite customers to take a brief survey
- Customers fill out your survey from any phone, tablet, or computer
- Happy customers are identified and are encouraged to write a review
- Unhappy customers are identified and give feedback privately
Try it now on your phone!