95% of unhappy customers will return if an issue is resolved quickly and efficiently.- NARMS
"38 million people say opinions in social media influence their purchasing decisions." - Knowledge Networks
Customer reviews on Facebook, Yelp!, and CitySearch impact your business. The problem is, even though most customers are satisfied, many or most online reviews are from unhappy customers. JetJaw can help. Simply invite customer to provide feedback and we instantly manage your reputation. You will get more authentic, positive reviews and will keep negative reviews offline. You'll also get a wealth of real-time customer insights to help make even better business decisions.
How does it work?
- Sign up for JetJaw and create your campaign
- On your receipt or point of sale signage, invite customers to take a brief survey
- Customers fill out your survey from any phone, tablet, or computer
- Happy customers are identified and are encouraged to write a review
- Unhappy customers are identified and give feedback privately
Try it now on your phone!